Enterprise mobility management assures optimum utilization of the available resources through better channels of communications and connectivity. You will find that varied resources are better utilized including customer information, inventory data, sales data and more to employees working in any location. Regardless of the location you are connected to your customers, clients and employees enabling your organization to run in a streamlined manner having accessibility to myriad resources.
Enterprise mobility definitely aids in improving the customer support and satisfaction. With reduction in response time the customer and company relations improve leading in interaction and superior customer satisfaction. It even facilitates the availability of information at the right time and place further streamlining communication both within and outside the organization. All the people connected to the organization such as field workers, employees, vendors, management clients and customers are able to simplify their channels of communication capabilities.
Since today enterprise mobility forms an integral part of any company strategy and aims to enhance employee productivity at the same time it reduces operating costs leading to strengthening in the bottom line of the organization. The operational costs are significantly reduced with instances of paperless offices and reduction in employee travel-time and reduce fleet maintenance, travel-related expenses and more contributing towards a lot of overall savings.
The current application areas for enterprise mobility includes email, calendar and contacts, instant messaging (IM), customer relationship management, enterprise telephony, ERP (enterprise resource planning), sales force automation (SFA), business intelligence, document management and human resources.
Mobile Device Management mainly focuses on managing mobile devices such as laptops, computers, smart phones and tablet computers and other mobile devices remotely. With mobility for enterprises it becomes essential that your enterprise operates efficiently outside the four walls of a specific business premise. With MDM it is possible to interact directly with your customers and employees whenever and wherever they are. With mobile device management you are empowered to gain a competitive edge and access to info and applications instantly.